sohoplayLegal Notice
Our platform operates in compliance with applicable law in the jurisdictions where we are permitted to offer our service. We do not offer sohoplay in regions where online gaming is prohibited by statute. Your access to our platform depends on your location and local legal status.
This notice explains the conditions under which we provide sohoplay, our limits on liability, and your responsibility to verify that your use complies with your own jurisdiction's law. It also clarifies that we are not licensed, certified, or endorsed by any government authority, and that our service is available only where local law permits online gaming.
If you have legal questions about sohoplay or your eligibility to use our platform, contact our support team. We can direct you to resources about local gaming regulations and answer common questions about our compliance framework.
Service Availability and Jurisdiction
We at sohoplay provide our platform—encompassing slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets covering Liga 1 and Piala Indonesia, and esports tournaments—only in jurisdictions where such activity is lawful. We do not offer our services in jurisdictions where online wagering is prohibited by applicable law.
Users are responsible for verifying that access to and use of sohoplay comply with the laws of their own jurisdiction. We recommend users in Jakarta, Surabaya, Bandung, Medan, and Semarang to research local gaming statutes before creating an account. If your jurisdiction prohibits online gaming, we cannot provide sohoplay to you, and any account opened in breach of local law may be suspended or closed.
No Government License or Endorsement
sohoplay is not licensed, regulated, or endorsed by any government authority. We do not hold a gambling license from Indonesia, any Indonesian province, or any international gaming regulator. Our platform is offered as a private service in jurisdictions where online gaming is permitted by local statute. We do not claim to be "officially licensed" or "government-approved."
We maintain our own compliance procedures, including account verification, responsible withdrawal processing, and dispute resolution. These are internal practices, not government mandates. Users should not assume sohoplay carries any official seal or certification.
Your Legal Responsibility
By using sohoplay, you acknowledge that:
- You are legally permitted to access and use our platform in your jurisdiction.
- You have verified that online gaming is lawful where you reside.
- You are solely responsible for ensuring your use of sohoplay complies with all applicable local and national law.
- sohoplay is not responsible for any legal consequences arising from your use of our platform in a jurisdiction where it is prohibited.
If you are uncertain about the legal status of online gaming in your area, we recommend consulting a lawyer or reviewing your local government's guidance before proceeding.
Data, Payment, and Support on sohoplay
Data Protection and Privacy
We at sohoplay collect personal information (name, email, phone, date of birth, identification documents, payment details) solely to operate our platform, verify your identity, process deposits and withdrawals, and provide customer support. Our full data-handling practices are described in our Privacy PolicyWe do not sell or share your data with third parties for marketing purposes.
Your data is stored securely and retained only as long as necessary to fulfill legal obligations and resolve disputes. You may request deletion of your account and associated data by contacting our support team. We will honor deletion requests subject to legal and financial compliance windows.
Payment Methods and Withdrawal
sohoplay accepts nine payment methods for deposits: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Withdrawals process via the same method you used to deposit. We do not charge withdrawal fees; your bank may charge a transaction fee depending on the method.
Account Verification and KYC
Our first-time withdrawal process on sohoplay requires identity verification. We request a government-issued photo ID and proof of address. Our team reviews documents within one business day. This process protects both you and us against fraud and money-laundering risk.
If you are unable to provide required documents or if verification is refused, your account remains active for play but withdrawals are blocked until verification is complete. We do not share your documents with third parties and store them only as long as required by law.
Customer Support and Dispute Resolution
Our support team is available during business hours to answer questions about sohoplay, help with account recovery, explain game rules, and assist with payment issues. We respond to support requests within 24 hours. Most disputes are resolved at our first response; escalations are handled by our disputes team within five business days.
On sohoplay, we settle all disputes based on server records—transparent, verifiable, and final.
Limitation of Liability
sohoplay is provided on an "as is" basis. We are not liable for losses arising from connection failures, browser crashes, server downtime, third-party payment processing delays, or gameplay outcomes. We are liable only for losses directly caused by our confirmed system errors, and in those cases, liability is capped at the amount of the loss in question.
These terms and this notice are governed by the laws of the jurisdiction in which sohoplay operates. Any dispute arising from your use of sohoplay is subject to that jurisdiction's legal framework. For legal inquiries or concerns about our compliance, contact our support team with full details.